A few business questions and a story

business questionsI have a few questions and a story for the sales people and business people out there.

Would you rather do more business or less business?

Would you rather do more repeat business or less repeat business?

Would you rather get more referrals or less referrals?

How much does it cost you to get new business compared to repeat and referral business?

Are you open to learning how you can make more sales and do more business?

I know when I ask those questions business people stop and listen. As a business person I ask myself every day how I can increase repeat and referral business. I use a simple, affordable system to build repeat and referral business and to generate new business.

Now the story…

Today I went for a walk in downtown Whitby. I can’t drive right now so I decided to walk and talk to business owners. I set a goal to meet and talk to 25 people and get permission to send them something.

In 24 of the businesses the managers and owners were open to me when I asked if I could send them some information, some even asked when I could email it.

In one business I went into I was referred to the “Chief Marketing Officer”. Initially he refused to  speak to me but after I asked one question he did let me speak for a minute.

When I said I would like to send him some information and asked him for his card he refused. His answer was “I don’t want to get on a mailing list and get a bunch of junk in my inbox.” I explained to him again that I was going to send the information by snail mail. He begrudgingly gave me his card after a few seconds of thought.

I reassured him that I would mail not email the information and left.

Now for the interesting part of the story…

The company provides digital marketing services to business. On their website they have opt-in forms for people request information which subscribes them to their list…BUT THEY DON”T WANT TO BE ON ANYBODY’S LIST.

What do you think?

(If you are open to making more sales and doing more business get in touch.)

 

Thoughts on networking…

businessnetworking

Networking. Being face to face with real people. Shaking hands. Listening. Looking for ways to help the people you meet. Give referrals.

Don’t try to sell, open the door to future conversations. Ask questions. Follow up. Provide value.

Have fun.

 

 

To nurture the sort of relationships that will truly help propel you towards accomplishing great things, you need to forget transactional networking and focus on having in-depth conversations with fewer people about subjects you really care about.
Naveen Jain

My advice for folks on networking is give, give, give. You will later receive. But you are really planting these seeds. Some of them will die, and they won’t become anything. Many of them will take many, many years before they pay off for you if at all.
Sallie Krawcheck

 

Build your list or die

build your email listBuild your list or die.

Sadly many of the online marketers are promoting this idea and business owners and salespeople are falling for it.

Get as many names and email addresses as you can as fast as you can and sell them something. That works if you are selling a product for $29.99 (or whatever price point they use) but it becomes a lot of work every month. Unsubscribes shrink the list, new products must be developed or old products repackaged, content must be revised in the website and in every email, value must be proven every time and everything needs to compete with gazillions of free offers on the internet.

 

I am sad to say when I first started out years ago I bought into this idea in a big way. I was always looking for cheap, dirty tricks to build my email list. I offered white papers, I offered a newsletter, I gave away free advice but it didn’t work for me because I wasn’t earning any money.

I changed tactics and went back to what I enjoy and learn from, before I tell you my secret tactic please ask yourself these important questions…

  • How many new customers do you need each month to make a living?
  • How many existing customers re-order every month?
  • How many referrals do you generate from your relationships every month?

Once I understood these questions and the numbers involved I realized that for me and my business that building a super large list was the wrong way for me to achieve success. I studied many successful who were making more money than I was to see what they were doing. I shrunk my list. I went back to my favourite tactic and my success increased and so did my income.

I will repeat that… I shrunk my list. I went from lists of thousands to a list of less than two hundred. I made it harder for people to get on my list. I went back to my favourite business building tactic and it is working for me.

My favourite business building tactic is easy, affordable, fun and helps me meet new people all the time.

What is it?

Building relationships by talking to people. My mother told me to never talk to strangers but I have learned more and made more money from talking to strangers than anything else I have ever done to increase my sales. I have made more sales because I built relationships. I have given and received more referrals because I have built relationships. (I am planning another post about how I meet new people every day and 99% of the business people I know won’t do it.)

So to sum it all up –

  • I shortened my list dramatically,
  • I made it hard to get on my list,
  • I build relationships by helping others and
  • I am happier and my business is growing.

In my experience the guru’s are wrong don’t build your list, shorten it and build relationships instead.

Here is what Marcus Lemonius  (www.marcuslemonis.com/pages/about-us) said about relationships;

“People are the core of every business. Businesses are based on relationships, and relationships are based on people. I would go to an average restaurant run by amazing people over an outstanding restaurant run by awful people.”

 

Social media…are you buying or selling?

social media at danwrites.caLately it looks like every guru in the marketing world is trying to sell a course or program on using social media to generate leads and make sales.

A short version of what they say is…

  1. Friend everybody
  2. Compliment your new “friends”
  3. Lurk on their pages or comments
  4. Like their “page” or “posts”
  5. Post about the results of your product or service

The premise is that if you make enough “friends” you will generate leads and sell your product or service.

  1. If everybody is posting or liking or lurking how do you get any work done?
  2. Why would you compliment a stranger?
  3. Are they trying to sell you as hard as your are trying to sell them?
  4. If everybody is selling who is buying?
  5. Is everybody on social media your target market?

Hmmm…

Why not be real instead?

Why not build relationships with people who you can see and talk to?


I confess I am not a social media guru. I am a writer and I use social media to share my writing with people I know and have met.

I don’t friend everybody who asks me to be a friend. I unfriend people when I realize we don’t have anything in common.

I like real relationships with real people.

When it comes to selling my product or service I will use it to generate leads.

I prefer direct mail, networking face to face, telephone calls and even door knocking to spending time on social media.

Yes I push my blog to my business Facebook page. I don’t push it to my personal page.

Tuesday Thoughts

social media at danwrites.caA large social-media presence is important because it’s one of the last ways to conduct cost-effective marketing. Everything else involves buying eyeballs and ears. Social media enables a small business to earn eyeballs and ears.

Guy Kawasaki

I have been asked is a blog social media. My answer is; it depends. Are you posting and sharing your blog or are you just posting your blog? If you share it’s social.

 

 

Why blog?

blogging

Why blog?

If you do an online search you will find thousands of sites with a number of different reasons to blog regularly. When you stop and think about it there is only one reason for a business to blog.

TO GENERATE MORE LEADS!

 

As a business owner you know that without leads you won’t have anybody to sell your products or services to.

Now that we’ve covered the only reason for your company to have a blog we can talk about the 5 main reasons you need to blog regularly.

  1. To get a higher ranking with search engines. Why? If you show up on the front page of a search engine people will see your business. Many of them will go to your website. If your blog is set up properly they will go to your blog to learn about your products, services and your company. When you blog regularly the search engines crawl your website more often. (This won’t happen over night. It takes time.)
  2. To educate your existing customers or clients about different features of your products or services. By educating your customer or clients you will build a better, more loyal relationship with them. They will trust you. Why? People do business with people they know like and trust.
  3. To be seen as an expert in what you do. Every business has a competitor. The experts are the people who share their knowledge and help potential customers or clients achieve their goal. Remember…people don’t buy your product or service they buy the result of using your product or service.
  4. To improve your websites search engine optimization. Search engines focus on key words or phrases when looking for websites. If you use the right keywords or phrases you will optimize your website. (Be careful of word stuffing. Overusing key words or phrases will lower your optimization score and your ranking will drop.)
  5. To answer questions and get people to contact you. Many people today would rather request information by filling in a form or responding to a blog than by calling you. Many businesses today operate on different shifts and in different time zones. A blog is on 365 days of the year and operates 24 hours a day. A blog gets traffic when your office is closed. You may not be available personally when people need you but by having a blog that educates and entertains you will be able to help them and generate leads.

 

Rebuilding…

Rebuilding my site and…my business

 

Rebuilding my website

I thought it was time to rebuild my website. I have built a number of sites for different businesses over the years and have let my site drift in limbo.

I have shifted from Weebly to WordPress. I like the fact that WordPress is easier to blog from when operating on a mobile device.

 

Rebuilding my business

I have taken some time to evaluate what I want to do for a living and to earn an income.  I was shocked when I realized that as much as I love writing I do very little of it in my income stream. I have decided to rebuild my business.

When I was done sorting through the things I’ve done to earn a living I learned that while I am competent at many things there are two areas where I get the most satisfaction.

The first is writing.

Writing is a pretty broad term so I had to work my way through the type of writing I enjoy the most that would generate income. It boiled down to blogging. I enjoy doing the research on different topics and different industries and then writing. I enjoy writing articles that educate and entertain. I enjoy helping businesses build relationships through their websites.

The second thing I do that gives me satisfaction is my greeting card business. I enjoy sending greeting cards and teaching people how they can use greeting cards to generate business by building relationships by showing that they care. One of the aspects of my greeting card business that I like is that some of my customers ask me to help them with their writing. The second part I like is that I earn money by teaching people how to teach other people how to use the system. Yes, I am talking about SendOutCards. You can check it out clicking this link Sendoutcards.com

I look forward to hearing from you. I have already picked out my next few blog topics and am working to get myself back on track and to blogging regularly. I’ve been teaching the need for regular blogging for years and sadly let my blog slip into the realm of non-existence.